top of page
Cancellation Policy
Membership Termination and Notice
-
Monthly memberships require 30 days’ written notice to cancel.
-
Minimum term may apply depending on membership type purchased.
-
Notice must be submitted by email or in writing and will take effect from the next billing date.
-
Annual memberships are non-refundable once activated, except in exceptional circumstances at management’s discretion.
-
Thyme Spa & Gym reserves the right to terminate or suspend a membership without refund if these terms are breached.
Freezing or Pausing Memberships
-
Memberships may be frozen for medical reasons or exceptional circumstances, subject to approval.
-
Supporting documentation may be required.
-
A minimum and maximum freeze period may apply.
bottom of page
