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Cancellation Policy

Membership Termination and Notice
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  • Monthly memberships require 30 days’ written notice to cancel.

  • Minimum term may apply depending on membership type purchased.

  • Notice must be submitted by email or in writing and will take effect from the next billing date.

  • Annual memberships are non-refundable once activated, except in exceptional circumstances at management’s discretion.

  • Thyme Spa & Gym reserves the right to terminate or suspend a membership without refund if these terms are breached.

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Freezing or Pausing Memberships
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  • Memberships may be frozen for medical reasons or exceptional circumstances, subject to approval.

  • Supporting documentation may be required.

  • A minimum and maximum freeze period may apply.

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