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Terms and Conditions

 

These terms and conditions apply to all gym memberships at Thyme Spa & Gym. By purchasing a membership, members agree to comply with the conditions outlined below.

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Membership Eligibility

  • Membership is available to individuals aged 18 years and over only.

  • Proof of age and identification may be required at the time of registration.

  • Memberships are non-transferable and may only be used by the named member.

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Membership Types and Payments

  • Membership fees vary depending on the selected membership type.

  • All memberships must be paid in accordance with the agreed payment schedule (monthly or annually).

  • Monthly memberships are collected via recurring card payment.

  • Annual memberships must be paid in full in advance.

  • All fees are subject to review and may change with prior notice.

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Cooling-Off Period

  • New memberships include a 14-day cooling-off period from the start date.

  • During this period, members may cancel their membership and receive a full refund, provided the facilities have not been used.

  • If the facilities have been used during the cooling-off period, a pro-rata charge may apply.

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Membership Termination and Notice

  • Monthly memberships require 30 days’ written notice to cancel.

  • Notice must be submitted by email or in writing and will take effect from the next billing date.

  • Annual memberships are non-refundable once activated, except in exceptional circumstances at management’s discretion.

  • Thyme Spa & Gym reserves the right to terminate or suspend a membership without refund if these terms are breached.

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Freezing or Pausing Memberships

  • Memberships may be frozen for medical reasons or exceptional circumstances, subject to approval.

  • Supporting documentation may be required.

  • A minimum and maximum freeze period may apply.

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Use of Facilities

  • Members must check in at reception on their first visit to allow us to set up door access.

  • Members must either swipe their fob/enter their code upon arrival. 

  • Facilities must be used in accordance with the displayed safety guidance and staff instructions.

  • Appropriate gym attire and clean footwear must be worn at all times.

  • Members must wipe down equipment after use and return equipment to its designated area.

  • Time limits may apply during peak periods.

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Health and Safety

  • Members must complete a health declaration prior to using the gym.

  • It is the member’s responsibility to ensure they are medically fit to exercise.

  • If you have any medical condition or are unsure about your fitness to exercise, you should seek medical advice before using the facilities.

  • Thyme Spa & Gym accepts no liability for injury or illness resulting from improper use of equipment or failure to follow guidance.

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Personal Property

  • Lockers are provided for temporary use only; items left overnight will be removed.

  • Members are advised not to bring valuables onto the premises.

  • Thyme Spa & Gym cannot accept responsibility for loss, theft, or damage to personal belongings.

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Conduct and Behaviour

  • Members are expected to behave respectfully towards staff and other members at all times.

  • Aggressive, abusive, or inappropriate behaviour will result in immediate suspension or termination of membership without refund.

  • Mobile phone use must be considerate; filming or photography is not permitted without prior consent.

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Opening Hours and Access

  • Opening hours may vary and are subject to change.

  • Thyme Spa & Gym reserves the right to close facilities temporarily for maintenance, events, or unforeseen circumstances. No refunds will be issued for such closures.

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Changes to Terms

  • Thyme Spa & Gym reserves the right to amend these terms and conditions at any time.

  • Members will be given reasonable notice of any significant changes.

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